HYFY Announces New JIRA and HipChat Integrations

Move over static screenshots. HYFY’s simple screen video recording makes customer and team communication faster and more efficient

AUSTIN, TX - 2016-10-10 - HYFY’s system for screen recording & narration facilitates easier communication and sharing among teams. Now with integrations for JIRA and HipChat, HYFY saves developers, QA teams and Service Desk Agents time and effort as they release software and resolve issues.

“The goal of HYFY was to supercharge communication with our remote distributed team.” said Ryan Kennedy, Principal Architect at Kickdrum Technology Group, the creators of HYFY. “Recording exactly what is on our screen and explaining it at the same time has saved us countless hours of creating screenshots and writing long explanations, just to have the details misunderstood.”

The new HYFY integrations for Atlassian tools allow teams and their customers to quickly record a video of their screen and mouse pointer, complete with audio narration, and share it immediately into a JIRA issue, support request or team chat room. HYFY seamlessly handles the recording, encoding, uploading, hosting & sharing of the video and video viewers don’t need to install a thing. 

“When we first had the idea of using screen recordings, we looked at existing software options and found them too cumbersome - so many options to configure, huge files to store, and no team room support. We really wanted something that was just a click away, did the job and let us move onto other work.”  said Kennedy.

“We have found HYFY to be more convenient than scheduling in-person meetings and far more efficient than writing long wiki articles for customers,” said Nainish Dalal, Principal at Kickdrum Technology Group. “We see customers using it for anything from explaining complex development issues to simple walkthrough videos that solve a customer issue. The time savings are incredible.”   

HYFY is a free extension for Google Chrome available in the Chrome Web Store and at http://hyfy.io. The Atlassian integrations are available in the Atlassian Marketplace. Pro & Enterprise versions add additional features and security. HYFY Free, Pro & Business versions are all supported by the JIRA and HipChat integrations.  HYFY is an approved Atlassian Marketplace Vendor.

Video walkthroughs of HYFY’s Atlassian JIRA Integrations

For more information about HYFY and the Atlassian Integrations, please contact Ryan Kennedy at ryan@hyfy.io

Logo & Images are available at: http://www.hyfy.io/press