Support your customers better.
Go home early.
Support teams need to spend more time with their customers and less time typing up incident reports.
For support teams that need to capture customer feedback or create easy walkthroughs, HYFY is a reimagined screen recording tool that drastically reduces the time it takes to record, narrate and share issues or instructions.
Whether you do support by phone, email or chat, HYFY lets you send a video your customer can view while you’re still together on the line.
Create a custom video faster than the time it would take you to find the right generic documentation, etc.
Unlike other screen capture or screencasting tools, HYFY only requires a few clicks to share videos right to your customer and /or incident management system.
Share directly to JIRA, HipChat or Slack. Or simply copy/paste a link into any other tool.
HYFY videos are viewable by anyone with no software to install.